Type a client you believe is live. Candidates come from records the engine saw and discarded; each one carries the reason it was dropped, so the cause is pre-filled rather than guessed.
Ranked by name match; with no query, by most recent Kantata activity.
A pending claim flags a row. An accepted claim changes it. Only admins can accept or reject; filing a claim is open to everyone. An admin may action their own claim, so a viewer’s claim is the case that always needs a second person.